When all Else Fails, Develop your own In- House Training!
Most people underestimate the breadth of knowledge required to be a skilled technician. Seasoned veterans of the HVAC industry typically have the benefit of twenty or thirty years to learn everything they need to know for accurate diagnoses and repair. MCES employs both veterans with up to forty years of experience and young, ambitious technicians with the aptitude and eagerness to learn.
Moreover, as technology in this field advances at breakneck speed, each has the opportunity to benefit and learn from the other. Old school wisdom combines with knowledge of new cutting- edge technology to provide our customers with the highest level of service regardless of the age of their systems.
MCES’ in-house training sessions on existing and new technologies are given on a weekly basis. The instructor is Bob Hardina, founder of MCES with forty years’ experience in the HVAC field. His ultimate goal is to give the crew a basis of knowledge-what he calls “the Mid-Coast way of doing things.” The sessions are aimed primarily at service calls that require diagnosis and troubleshooting. Bob promotes the use of the internet as an essential resource for problem-solving. By giving each technician the tools necessary to cut through all of the mythology and misinformation that’s “out there” they can accurately and efficiently determine “what’s bogus” and “what’s good.” According to Bob, “the only thing I am teaching is how to learn . . . by providing them with the information and training necessary to make a diagnosis and provide an effective remedy.”
Bob also helps MCES technicians prepare for upcoming trade licensing exams. Currently, there are four MCES technicians getting ready to take the plumbing exam for both journeyman and masters licenses. Bob thoroughly enjoys his role as an instructor of MCES technicians, and says that that as long as there are people with questions, as long as things change and as long as there are improvements in technology, there will always be a need for teaching & learning.